Shipping Policy

Shipping Timeline:

We strive to ship every order as fast as possible. Usually orders are shipped within 5-7 business days from south carolina warehouse, but this is NOT a guarantee. During peak season, or at various times throughout the year, when we are backlogged with orders, it can take up to 10 business days to ship. If you are in a rush phone to check our shipping status prior to ordering. All orders are shipped via Trackable Shipping Methods and the tracking information will be updated on your order when available. 

Shipping Carriers: 

We ship via direct freight carriers - we do not use brokers. 

Using Your Own Carrier and Account: 

We will be happy to ship freight collect with your own carrier upon request. 

Shipping to Canada:

All shipping rates to Canada do not include:  VAT and GST or cross border charges

Due to limitations on our website... freight portion from USA border to your city will show up on Invoice as TAX ... this is NOT any form of Canadian GST or other tax... just how our program has to describe freight inside your country. Please include your customs broker name and phone number in the comments section to clear Canadian customs.